Step 1: Restart PS5 and your router.
Step 2: Go to Settings > Network > Set Up Internet Connection and reconnect Wi-Fi.
Step 3: Change DNS to Google DNS: Primary: 8.8.8.8, Secondary: 8.8.4.4.
Step 4: Move PS5 closer to the router or use a wired Ethernet cable.
Step 5: Update PS5 system software: Settings > System > System Software > Update.
Reset router to factory defaults if problem continues.
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