Printer Isn't Printing

Modified on Mon, 7 Jul at 12:21 PM

1) Check printer power and cables:

Make sure the printer is turned on and plugged into both the wall and your computer (if wired) or connected to Wi-Fi.

2) Check paper and ink/toner:

Ensure there's paper in the tray and that ink cartridges or toner are not empty.

3) Clear print queue:

Windows: Search for "Printers & Scanners" in the Start Menu, click on your printer, then "Open queue."
Right-click any documents stuck in the queue and select "Cancel."

4) Restart printer and computer:

Turn off your printer, then turn off your computer.
Turn the printer back on, then the computer.