Summary: Users experience dropouts in Microsoft Word's dictation tool, even with working microphones.
Diagnosis Workflow:
Confirm microphone access permissions.
Check internet stability, as dictation uses cloud processing.
Review Office update logs and dictation service availability.
Resolution Steps:
Restart Office app and test dictation in short bursts.
Update to latest version of Microsoft 365.
Reconfigure microphone privacy settings under Windows > Privacy > Microphone.
Test in another app (e.g., Voice Recorder) to isolate hardware vs app issue.
Preventive Measures:
Advise short pauses during dictation to prevent timeout.
Provide alternative voice input options (e.g., Windows Speech Recognition).
Monitor Microsoft service status during outages.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article