How to restart your phone if it will not turn on?

Modified on Thu, 26 Jun at 4:51 PM

  • 1) Update your phone if that doesn't work click the volume bottom and the turn off bottom twice and see if the device will turn on.
  • 2) Charge the Battery: This is the most common reason a phone won't turn on.
    • Plug your phone into a working wall outlet with a known good charger and cable.
    • Leave it charging for at least 30 minutes to an hour.
  • Check for Physical Damage:
    • Inspect your phone for any obvious signs of damage like a cracked screen, swollen battery (do NOT try to charge or use if swollen, take it to a professional), or liquid damage indicators (often a small sticker inside the SIM card slot that changes color when wet).
  • The button combination for a force restart varies by model:
    • iPhone 8, SE (2nd & 3rd Gen), X, 11, 12, 13, 14, 15, and later:

      1. Press and quickly release the Volume Up button.
      2. Press and quickly release the Volume Down button.
      3.  Press and hold the Side button (power button) until you see the Apple logo (this can take 10-20 seconds or longer).

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article